Billing profile
- Entity type: company or individual.
- Legal name.
- Tax ID, VAT ID, or equivalent where applicable.
- Billing email and phone.
- Full tax address and preferred invoice language.
How invoices are prepared
The platform may use a payment provider to manage charges, invoices, and commercial traceability, but the tax profile is first stored in the product as the main source of truth. This helps us preserve functional control and reduce provider lock-in.
Fees, activation, and extras
- The initial activation fee is confirmed based on the contracted plan.
- Self-serve plan changes take effect on the next billing cycle, with no proration in v1.
- Additional numbers may be charged before assignment and then continue as recurring add-ons.
- Specific terms or commercial exceptions are documented on request.
Tax retention
Billing records and supporting documents may be retained for as long as required by tax, accounting, and audit rules. When you request account closure, this may require blocking certain records instead of deleting them immediately.
The issuing entity and base invoice series are listed in the legal notice and replicated in every official invoice emitted by the system.